Shipping policy

Shipping Policy

Last updated: 29 August 2026

Where everything begins

Every 7ORiGiNS® piece is created when you order it. Our products are made on demand through our fulfilment partner, helping us avoid unnecessary stock and overproduction.

Order fulfilment

Most orders are produced within 2–5 business days. Once your order has been created, it will be passed to the carrier for delivery.

Estimated delivery times

United Kingdom

Standard delivery typically takes 3–7 business days after fulfilment.

Estimated total delivery time: approximately 5–12 business days from the first business day after ordering.

United States

Orders fulfilled within the United States typically arrive within 3–4 business days after fulfilment.

Estimated total delivery time: approximately 5–9 business days. If an item must be fulfilled internationally, delivery may take longer.

Other international destinations

International delivery generally takes 5–20 business days after fulfilment, depending on the destination, product availability and carrier.

All delivery times are estimates rather than guarantees. Orders may take longer during busy periods, public holidays, severe weather or circumstances outside our control.

Split shipments

Products may sometimes be fulfilled at different facilities. If this happens, your order may arrive in more than one package and you may receive separate tracking information.

Order tracking

We’ll email you a tracking link when your order ships. Tracking updates may take up to 24 hours to appear after dispatch.

Customs and import charges

International orders may be subject to customs duties, taxes or import charges depending on the destination. Unless these charges are shown as included at checkout, they are the customer’s responsibility.

Delivery address

Please check your delivery address carefully before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once fulfilment has started.

Need help?

Email support@7origins.co.uk. We normally respond within 24–48 hours.